VorDOOM Sync OpenCart extension allow you to synchronize Products, Orders and Customers between Opencart shop and vTiger CRM. You can enable / disable Product synchronization in each sides, Order synchronization 2 ways in parallel and downloading Customers from Opencart. All these modules in Opencart need field mapping with fields from vTiger. So you will have possibility set mapping from vTiger module too.
VorDOOM vTiger Asterisk Connector uses for integrate vTiger 6.x to any Asterisk versions by ami interface. After integration you will get possibility Click-To-Call function from CRM by clicking on phone number. All incoming calls will displays in popup window with caller number information. If call recording enable you will can listen it from Customer profile.
Also all call's information like duration, caller number, did number (if you use several) and so on will be available in CRM system for analyzing.